Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Gracie Alejandro
10/04/2025
5.00
I can’t say enough good these about these guys Sam Taylor and Carlos were awesome they helped me find and get my Acura mdx y’all are lifesavers final someone in the car business that actually is honest .
Ada Dillivan
10/01/2025
5.00
Great experience with sales associates Carlos and Taylor helped were amazing
L Bray-Childress
10/01/2025
5.00
The most pleasurable experience I have ever had purchasing a car ! Taylor and Carlos BOTH went above and beyond, to ensure I had a seamless transaction working with my credit union. Taylor is an outstanding sales woman, very honest, and transparent with any and all questions I had to ask . The patience, professionalism and integrity Taylor and Carlos show you throughout the whole buying process , is amazing . Thank you both Taylor and Carlos!
Alysson Guillen
10/01/2025
5.00
I’m a first time buyer for a car and Carlos and Taylor helped me tremendously with everything. As someone who likes to ask questions and get into detail they helped me with it all and took the time to explain everything. They are very helpful and the process was easy and very trustworthy. 10/10 would recommend coming here and asking for their help!
Roderick Butler
09/30/2025
5.00
This have been by far my best car buying experience. Together Carlos and Taylor are a dynamic duo. I told them my credit situation which wasn’t the best and they did every thing in there power to work out a deal. They are not like other dealerships who tell u lies they were honest and upfront and went above and beyond for me. If u are seriously looking for a nice reliable car look no further and come here.
Jay ひ
09/25/2025
5.00
Great dealership, they made purchasing a vehicle easy and made sure i got all the numbers that i possibly wanted. Carlos went above and beyond to make this deal happened. i highly recommend this dealership.
Britney Smith
09/24/2025
5.00
Omg these people were all so sweet Carlos helped me get approved when others told me I couldn’t he knew I was a first time buyer and explained everything so I could understand it . Taylor was my sales person a southern gem . Sam the general manager even helped me make my custom plate . Thank you SAM go Astros 🙌🏼
Jenny Vasquez
09/22/2025
5.00
Great experience! Thank you Houston Auto World! The Find: Saw the truck online (FBM) which I'm a cynic of! I started talking to my sales gal Taylor she slowly gained my confidence thru many conversations I knew I was looking at a used vehicle. They were 100% transparent on the condition and history, and a plan to perfect which gained my trust. I priced it across the state, they were the best pricing! The paper: My son was in desperate need of a vehicle. He graduated college so he doesn't have (any) credit, or wheels. The intent and learning lesson here was he is purchasing the truck. I had to co-sign, which I've never done and H Auto World walked me thru the entire process. Yes I'm on the paper, but my son is purchasing this truck. Carlos the FMgr, directed all coordination to my son, which was a huge learning lesson. Huge! Carlos went out of his way with his knowledge to help my son gain credit, which he didn't have to do, but did. The dreaded paperwork took only 30 easy min to complete. Very organized and knowledgeable. Oh, and I almost couldn't get the truck b/c of insurance (omg whoaa!!!) Carlos hooked me up with a gent that got me 50% of what I was being quoted by my long time agent. I still have some loose ends (registration etc.) that we are tracking down. They have 100% responded, followed up and followed up on following up!!! I figured I wouldn't hear a peep once we exited the building. Not the case at all and I am a customer/friend for life and will send all my friends/fam to them. I'm so happy with our purchase and experience, in such a cruel world. I now know they will help me now and in the future with anything I need. a Best day of my life, as a mom getting my son a bada$$ truck! Your in good hands! Jenny Humphreys Vasquez
Adam Schisler
09/17/2025
5.00
Helpful and sent my deposit back as soon as I told them I bought somewhere else.
John Viggiano
09/17/2025
5.00
Taylor and Carlos went over and above to make this deal work. I will be back to purchase another vehicle or two
